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FAQs

What facilities are there for disabled customers at QEII Centre? Do you have free WIFI? Yes we offer free WIFI throughout the venue. The Centre has accessible parking and ramps for entry into the building and the stages in our main spaces are fully accessible. In addition to this, we have accessible disabled toilets on five of our six floors. Yes we offer free WIFI throughout the venue. Yes, you are allowed to take pictures of the exterior of the QEII Centre. For filming requests on the lawn, please contact us on info@qeiicentre.london No. The use of electronic cigarettes is prohibited within the Centre. Reception has a list and will happily be of assistance, alternatively click here for more information on nearby leisure facilities. Can you provide any information on local restaurants? There are many hotels located near the QEII Centre. Click here for more information, Do you have any recommended hotels? How do I get to the venue? You can find directions for all forms of transport here Is there a drop off/pick up point for taxis?
Taxis can drop off at the security barrier or if carrying a disabled passenger can pull up at the front door. Are there parking facilities available for all types of vehicles onsite?
We do not have public car parking facilities at the Centre, you can find information on local car parks here. We have a total of 12 spaces for clients which are allocated by event managers. Height restriction for our carpark is 2.1m. Where is the nearest Santander cycle stand?
It is located on Storey’s Gate, at the side of the Centre. Do you have cloakroom or storage facilities? (i.e. coats/jackets, luggage, folding bicycle)
There is a cloakroom on the ground floor that is free of charge where larger items such as suitcases can also be stored. However we do not store items overnight in the cloakroom. Are dogs allowed in the venue?
We only allow guide dogs and hearing dogs. Are there any prayer rooms available?
There are no dedicated prayer rooms however rooms can be allocated as required. Do you have loading facilities and if so, what are the hours?
Yes. The loading bay hours are 0700 to 1900, Monday to Friday. However, it will also remain open outside of hours on request. Do you have any outside space that we can use? Can I arrange to view the facilities before we make a booking?
Yes you can contact our sales and marketing department to arrange a show round. Contact the team on 020 7798 4426 or email info@qeiicentre.london What happens to lost property?
All lost property is handed in to the reception team. If you have lost an item please contact them on 020 7798 4000 or email at businesscentre@qeiicentre.london
Yes the green and forecourt can be hired.

Can we charge our mobile phones at the venue?
Reception has a number of chargers that can be used to charge phones. They will be delighted to help you

Can you provide staff to manage our registration desks? Is there a charge?
Yes we can provide staff to help with your registration desks. Please contact your event manager for details.

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