Mark has been immersed in the venues, tourism and leisure industry for more than 30 years. Since his arrival in 2013, Mark has been taking the QEII Centre on a journey of revitalisation and rejuvenation, both physically and philosophically, working with his team to evolve our iconic brand and deliver the ambition to become London’s finest specialist events venue.
Director of Venue Operations and Customer Experience
Anna is responsible for steering the centre’s focus on the customer experience to ensure our service levels and client satisfaction are exceptional at all times. A dynamic team leader and motivational mentor, Anna manages the operational efficiencies of the centre’s facilities providers and services which include Concierge, Security, Loading bay supervisor, porters, Reception team, Event Managers, Maintenance, Cleaners and QEII Live.
Diane joined the senior team at QEII Centre in January 2015 to help drive forward our vision to position the centre as a go-to destination for exhibitions, product launches, fashion shows, award dinners and other F&B led events.
John French is the Finance Director and also a member of the Management Board with specific responsibility for Centre’s finances and planning. John’s background includes being a Chartered Accountant, qualified with Ernst & Whinney. And also working in the Airline and IT industry sector before joining Centre.
Raj has worked within the HR Profession for 20 years specialising in all aspects of Human Resources and People Development. Raj’s key role is to direct and manage the overall provision of all Human Resources services, policies, and programmes for the Centre. Raj is aIso responsible for maintaining HR standards and best practice across the Centre as well as leading organisational development activity through the Investors in People framework. Raj is a member of the Centre’s Management Board and Audit Committee.
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