About

Accessibility

Accessibility Information

The QEII Centre is committed to providing access to all. Our staff are trained to provide assistance to visitors with limited mobility as well as other disabilities or needs.

Driving

Blue badge holders are permitted to park on the QEII Centre forecourt free of charge. Parking in this location is subject to availability so please call ahead on +44 20 7798 4000 to enquire.

Disabled passengers arriving by taxis or alternative vehicles may disembark on the forecourt.

Public Transport

Our nearest step-free tube station is Westminster, which is served by the Jubilee, District and Circle lines.

Getting Around the Centre

There is a ramp from the forecourt which leads to the QEII Centre front doors and is wide enough for easy wheelchair access. In addition to this, a DDA compliant registration point is also available to wheelchair delegates. All of our meeting and conference rooms have step-free access via corridors wide enough to easily manoeuvre a wheelchair.

We have nine passenger lifts, all of which can accommodate a wheelchair. One of these is a fireman’s lift that can be used in the event of an evacuation.

There is no fixed seating at the QEII Centre, therefore wheelchair spaces can be positioned anywhere in the meeting rooms.  We can fit a wheelchair ramp to the stage in larger meeting areas, or arrange a portable wheelchair lift to provide access to the stage in smaller meeting rooms.

Disabled Toilet Facilities

There are accessible toilet facilities throughout the QEII Centre. These are equipped with emergency alarms and can be accessed from all of our rooms by using lifts where necessary.

Assistance and Guide Dogs

You are welcome to bring your guide dog, hearing dog or other assistance dog into the QEII Centre.

Induction Loops

Most of our rooms have permanent induction loops for the audio impaired, and in the remainder, they can be fitted by arrangement with QEII Live. If you are a delegate at an event requiring this facility, please contact your event organiser who will arrange this for you.

Personal Evacuation Plans

We must ensure that everyone can be safely evacuated in the unlikely event of an emergency. If you feel that your disability could delay evacuation of yourself or others via the fire escape stairs, please contact the QEII Centre’s Fire Officer prior to your event on +44 20 7798 4053 to agree a mutually convenient personal evacuation plan.