News & Media

From Paper Registrations to Digital Experiences: An Insider’s View of the Events Industry

From Paper Registrations to Digital Experiences: An Insider’s View of the Events Industry

As the QEII Centre marks its 40th anniversary, Caroline Windsor, Associations Director at TFI Lodestar, reflects on four decades of change in the events industry. From paper registrations and manual planning to digital experiences and global connectivity, she shares how conferences have evolved while highlighting the enduring value of collaboration, partnership and face-to-face networking.

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The Unsung Hero: Roberto Goncalves

The Unsung Hero: Roberto Goncalves

Roberto Goncalves originally started his career in catering before joining the QEII Centre in 1989. He explains: “My brother Tony was the back-of-house head porter at the time, and there was a job opening for a silver catering attendant at the same organisation.

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